Last updateFri, 09 Jan 2015 12pm

Back You are here: News News

TxDOT introduces “Please Be Seated” Hotline

Citizens can call hotline to report unrestrained children in vehicles

 Each year more children are killed or injured in vehicle crashes than by any disease.  Most of these casualties can be prevented by having children properly secured in the latest safety seats when riding in vehicles.  This is why the Texas Department of Transportation (TxDOT) is introducing the “Please Be Seated” hotline (903-799-1400) for citizens to call when they see a child riding unrestrained in a vehicle.

“We are not law enforcement, so we can’t write them out a ticket, but we will send them a letter explaining the dangers of not having their children properly restrained in their vehicle and remind them that they can be ticketed if children are seen riding in their vehicle not in a car seat,” said Irene Webster, Traffic Safety Specialist for TxDOT in the Atlanta District.

“Hotline callers must have the vehicle license number and a description of the vehicle.  Other beneficial information would include the location of the sighting (highway number, street name, town, etc.), date and time the offense was observed, how many children were observed unrestrained, sex of the driver, etc.,” Webster said.  “The person then just needs to call 903-799-1400 and leave a message with all pertinent information or they can e-mail me atThis email address is being protected from spambots. You need JavaScript enabled to view it. or can text me at 512-658-2467.”

Callers can remain anonymous and do not have to leave their name or contact information if they do not want.


“Anyone that doesn’t have a car seat or cannot afford one, there are several safety seat distribution programs and certified technicians available to assist them with getting one and instructing them on how to properly install the seat in their vehicle and secure their child in the seat.  To get more information about car seats, they can call the hotline or my office phone at 903-799-1221,” Webster said.